An update to Ivanti’s endpoint management software — Ivanti Unified Endpoint Manager 2020.one –focuses on bettering the encounter of running distant employees through this sort of functions as enhanced distant manage and enhanced BitLocker guidance.

Alan Braithwaite, Ivanti’s senior director of item management, said that despite the fact that these distant get the job done functions are enjoying an enhanced position in the course of the lockdown, the enterprise experienced been doing work on them prior to the COVID-19 outbreak.

Alan Braithwaite

“It just turned out really nicely,” he said, noting the enhanced contact for this sort of points as cloud storage for software shipping and delivery — a attribute in the new update.

Liz Miller, a vice president and principal analyst at Constellation Investigate, said the update represented a beneficial enlargement to Ivanti’s endpoint management and protection choices.

“As a lot more enterprises change to running a distant workforce that might continue to be long term, IT groups need to have easy-to-control, speedy-to-interpret-and-notify interfaces to control an expansive digital campus of endpoints and products,” she said. “Their resolution is creating machine management — from discovery to OS update shipping and delivery to, just about as vital in these times, patch update shipping and delivery — that significantly less complicated, and creating shipping and delivery of these updates and patches unobtrusive to the conclusion person.”

Improving upon management instruments

Braithwaite said he saw the update’s distant manage enhancements — permitting techniques administrators to consider manage of products — as enhancing the day-to-day encounter of IT professionals. Ivanti Unified Endpoint Manager (UEM) experienced formerly supported distant manage, he said, but needed administrators to do so through their firm’s servers.

“Now, they can do it right from the cloud,” he said.

The update also incorporates entire macOS guidance for distant manage.

Better BitLocker guidance would make it less complicated for IT to use the Windows ten drive-encryption attribute, Braithwaite said. Among the enhancements is a signifies to recover login information remotely.

“What if your conclusion person loses their password? They acquired sent home, and ordinarily preserve their password on a sticky [notice] under their desk, in circumstance they forgot it,” he said. “That’s a true obstacle for them to be ready to recover that, until you have engineering like we have. We can grab that essential information, store it securely and then provide it … no make any difference exactly where [the end users] are.”

With cloud storage for software shipping and delivery, Braithwaite said, providers could use Azure or AWS to supply software to their employees, lowering the pressure on VPNs. Need for this sort of a attribute, he pointed out, predated the present explosion of distant get the job done.

“Even ahead of COVID-19, we experienced a lot more and a lot more requests from our buyers, stating ‘We have a range of distant employees in the area, and we’re hoping to go [facts] from our facts facilities up to the cloud,'” he said.

The raising importance of UEM

Miller said COVID-19 dramatically enhanced the endpoint footprint that IT departments must control.

“[The outbreak] sent IT the just about-unachievable job of ensuring productiveness and uptime across these products, but also ensuring visibility, manage and compliance about an unknown universe,” she said. “Ivanti’s platform will work to convey all of that into look at when not disrupting the workflow and productiveness of particular person end users.”

Eric KleinEric Klein

Unbiased analyst Eric Klein said the distant-get the job done change has underscored the need to have for management software.

“UEM was not one thing that was an complete need to have for providers that experienced a whole lot of their employees in-residence,” he said. “Now that a whole lot of their workforce is distant, [providers are] heading to understand they need to have to invest in that. There is an option in this current market across the board.”

In accordance to Miller, IT professionals would advantage from Ivanti UEM’s adaptability in automating and running updates across a wide range of products. BitLocker in specific has been a supply of extreme aggravation for administrators, she said, citing Reddit threads entire of aggravation about the attribute. Help in running it would be welcomed, she said.

Klein said the update ought to help IT professionals, as it provides the potential to carry out management jobs — like the distant manage of products — across numerous platforms.

He questioned whether these functions would acquire buyers for Ivanti, nonetheless, as more substantial competition like Citrix and VMware also offer this sort of abilities.

“The messaging and advertising endeavours have started out to shell out dividends for suppliers like VMware and Citrix,” he said. “I consider it is heading to be a bit harder for other suppliers to get into the place.”